Napleton's Schaumburg Subaru
Dealership Sales Review
I was in the market for a newer car that would give me good mileage and be highly rated for safety. I planned on buying a certified pre-owned car because of the huge depreciation in the first few years. My daughter and son-in-law had bought a Subaru a year ago at Napleton Subaru in Schaumburg. Rob G. was their sales consultant and he came highly recommended from other family members and friends as well who had also purchased various models of Subaru. I did my own research and decided to follow their advice and buy a Subaru, however I bought a new Subaru Forester because the depreciation on a certified pre-owned was actually minimal even with 30,000 miles on the odometer. I chose the Forester a specific color and the premium package but equipped with the navigator GPS. The problem was the production on the 2014 models had just ended and the only 2014s available were in dealer's stock. Rob Goldberg worked wonders and located only one car in the entire mid-west with my special requirements but it was already committed to another dealer. It took some negotiating but Rob G. managed to work a deal and within days I received my car. Rob G. promised that he would get me that car even if he had to go get it himself. Rob Go., my Sales-Consultant, did an excellent job of fulfilling my needs, I can understand why several in our family and friends that had purchased a Subaru recommended him highly. He will walk you through every step with clear understanding and because he is so knowledgeable he can explain every function on every Subaru model and help you select what is right for you. Because he has sold a Subaru to so many of our family and friends that we consider him part of our Subaru family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable