Napleton's Schaumburg Subaru

I had seen some bad reviews of Subaru of Schaumburg, so I went to the dealership with some skepticism. My experience was very good overall and I ended up purchasing a 2009 Forester Premium. The salesperson I worked with was great, not pushy at all and very helpful in deciding between the Premium and the Limited trims. I ended up with the less expensive Premium in the end. Price with options was very fair. Once I settled on a car, everything moved quickly -- maybe 60 minutes to get out the door with the keys. The finance guy was great, he laid out the options and didn't push things I didn't want like gap or extended warranties. While paperwork was being completed, the sales person go the car washed and fueled. The only negative I can think of is that the actual lot is pretty small so some of the inventory is stored at another location a few miles away. It was not a big deal for me, I simply took the test drive to the second lot to see the other color option I was interested in. Overall, all staff I worked with were friendly and professional. I was offered refreshments several times. I received an online quote prior to going in (highly recommended) and talked with the sales person by email about colors and trims. He had one vehicle ready when I showed up and we drove to the second lot to see others. They are a bit far from my house, so I may not use them for service, but I would definitely go back for another purchase.