Mercedes-Benz of St Charles
Dealership Service Review
I can not say it enough... I love Mercedes!!!! Every single time I've stopped by whether that was to get air in my tires or to get a warranty repair done on my car my experience has gone above my expectations. This time, like every time, my experience was phenomenal. I was treated with respect, cared for, and supported. I had to pull out my computer to work and they even offered me a private space to sit. Leaving my service appointment I immediately called my friends and told them how well I was treated. I even urged a few of them to stop what they were doing and go buy a Mercedes. Being a young professional it's not often that companies take you seriously, especially luxury brands, but that has never happened once at Mercedes. I can proudly say I will never drive another brand of vehicle in my life.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes