Gerald Kia of Naperville

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Gerald Kia of Naperville
1661 Aurora Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(742)
Recommend:
Yes (112) No (0)
Service Rating
(975)
Recommend:
Yes (206) No (1)
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Dealership Service Review

service Rating
Gerald>mcgrath
Written by Justin on 02/23/2025

You fixed my car that wasn't heating in the cabin and took very long to warm up the engine if at all. We brought it to McGrath kia st charles twice for this issue and they told me to contact kia complaints. New thermostat, go figure.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gerald Kia of Naperville on 02/24/2025
Dealer Response
Thank you for sharing your experience with us, Justin! We appreciate your feedback and understand your concerns regarding the heating issue. At Gerald Kia of Naperville, we strive to resolve such matters efficiently, and we're glad to hear that we could assist you with your vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
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