Gerald Kia of Naperville
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Dealership Service Review
service Rating
Great customer service
Written byon 01/31/2025
updated 02/06/2025
Everyone was very courteous and the service team did a great job. I was especially impressed with the two porters that drove me to/from home. Alan drove me home and was a great driver and great conversationalist. Jayden drove me back to the dealership. He too was an excellent driver and had terrific conversational skills. Both gentleman were safe drivers, very courteous, knowledgeable and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of Naperville on 02/06/2025
Dealer Response
Thank you for your wonderful review, Jen! We at Gerald Kia of Naperville appreciate your kind words about our service team. It's great to hear that Alan and Jayden provided such excellent service and made your experience enjoyable. We strive to ensure our customers feel valued and secure during their visits. We look forward to welcoming you back next time! Safe travels!
Sincerely,
Anthony Triner
General Manager
Gerald Kia of Naperville
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