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Gerald Kia of Naperville


1661 Aurora Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (114) No (0)
Service Rating
Recommend:
Yes (211) No (1)
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Dealership Service Review

4 out of 5 starsservice Rating
Great Customer Service
Written by Nick and Julie on 09/01/2024

The Service Rep, Teresa was fabulous, she explained everything to us and helped us understand everything that needed to be done to keep our car running.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gerald Kia of Naperville on 09/04/2024
Dealer Response
Thank you for your feedback! We're glad to hear that Teresa provided you with excellent service and helped you understand the necessary care for your vehicle. At Gerald Kia of Naperville, we strive to ensure our customers feel informed and supported. We look forward to seeing you again! Sincerely, Anthony Triner General Manager Gerald Kia of Naperville
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