Gerald Kia of Naperville
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Dealership Service Review
service Rating
Great Service and Staff
Written by 05/10/2024
onMy service rep was friendly, knowledgeable and helpful. The waiting area is very comfortable and there are refreshments. I was able to work for 1.5 hours on my laptop comfortably.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of Naperville on 05/12/2024
Dealer Response
Thank you for your kind words, Ethan! We are delighted to hear that you had a positive experience at Gerald Kia of Naperville. Our team strives to provide excellent service, and we are thrilled that you found our waiting area comfortable and conducive to productivity. We appreciate your feedback and look forward to serving you again in the future.
Sincerely,
Anthony Triner
General Manager
Gerald Kia of Naperville
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