Ed Voyles Kia

Spent months researching my next vehicle and decided to give Kia a chance. The sales representative was decent. I say decent because he was patient with me through the whole process which took me months. I got email answers to most of my questions and he agreed to settle for a total purchase price which no Kia dealership could touch with a ten foot pole. The closest to that price was Douglasville Kia who qouted me $1,400 higher. Again, the whole process was decent until I sat down with the financial guy for the last step of the process. As I studied in detail the agreement I noticed the purchase price was different by $340 higher. When I asked why, the response was "the $340 is for that road hazard insurance you wanted". Really? I said NO! three times when offered. Which part of NO sounds like YES? There is not a vowel, a consonant, or anything in the pronunciation of the word NO that could possibly be confused with the word YES. I also asked, if this was the insurance, why is the cost for insurance added to the total price of the car and not be an item in the lease agreement explaining the coverage hazard. The answer? "A lot of extras do not appear in the lease agreement". Great, so at least he was honest enough to admit he was attempting to deceive me. The lease agreement is a long piece of paper full of numbers that can overwhelm anyone (especially those who are not patient). Regardless of where you buy or lease a car, read up on all the dealer tricks and how they try to add extras to squeeze your hard earned money. My experience at Ed Voyles can help me warn you that they will insult your intelligence, try to add costly maintenance packages to your contract (hoping you don't notice it), and then lie right to your face if you catch them. Walking into a dealership should not feel like being thrown to the wolves. It should be a pleasant experience...after all, look at the end result....you end up driving a brand new car and one should feel great about it. If past behavior is the best predictor of future behavior, then go into Ed Voyles Kia expecting deceit, outright lies, and ample justification for why car dealerships rank # 4 in complaints in the Better Business Bureau.