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Subaru of Gwinnett


2920 Satellite Blvd, Duluth, GA 30096 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
New Purchase Experience
Written by jeanier on 05/19/2017

Elizabeth Puckett was a 10+. I live in SC but had been in Texas for several months caring for a sick family member. While in Texas, my son purchased a Subaru Forester and after driving it, I was hooked and had to have one. The local Houston dealer had exactly what I wanted but I already have purchased a plane ticket to ATL. I reached out on-line to the Gwinnett Subaru dealership to inquire about their inventory to find the same vehicle I feel in love with in Houston. I was on a very specific timeline traveling back and needed to have the car waiting for me when I arrived to drive back to SC (my care had recently been sold while I was gone so I was totally without a vehicle) Elizabeth responded immediately and located a vehicle that was in production and scheduled to arrive a bit after when I needed it. Not only did she find me my dream forester, she also was able to match the price quoted by the Houston dealership. We scheduled a day/time to meet and seal the deal. An unexpected turn of events happened so I reached out to Elizabeth and needed the car 4 days sooner. Not only did she had everything ready, she came in on her day off to meet me, give me the royal Subaru treatment and close the deal all in 1 day's notice. Now that, is what I call a 10+ customer experience. Thank you Elizabeth you are truly the best of the best! I also have to mention the finance manager, sorry, can't remember his name. He was quick, precise and matched the rate I was quoted in Houston - can't say enough great things about this Subaru dealership - teamwork makes the dream work!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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