Crown Eurocars
Dealership Sales Review
This was hands down, the best car buying experience I have ever had in 24 years. I was in the market for a 2025, GLE450E and stumbled upon Crown Eurocars (about an hour from my house). I walked in, on the way to work, and just asked a quick question about inventory and a possible quote. I was greeted by a manager (Mike I believe) who was extremely genuine and very helpful. He introduced me to a sales representative, Melissa. She wasn't even supposed to be in the office at that time, but her attitude was incredible and she was more than willing to try and help me. For context, I had already crossed one dealership off of the list due to the absolutely overbearing, aggressive attitude of the first sales rep. This is going to be a "weekend car" essentially for me so this wasn't a dire purchase (which makes this transaction even better). When I met Melissa I told her what i was looking for, payment I needed to be at (I had prior knowledge and was prepared) and she asked great questions, and said give me a few minutes, "I'd love to earn your business". She came back, provided me a quote; but more importantly, she ensured the SUV met all of my needs. There was no "let me go check with my manager, blah, blah, blah". She knows her time is valuable, as is mine. We shook on the deal, and I ran to the hospital for work, and she had the car ready within 2 HOURS! I am in sales myself, and the way she handled this entire transaction, is the way I want to be treated and the way I attempt to work with my surgeons. I will be referring all of my friends to her, as she was knowledgeable, personable, not pushy, and was focused on me- not just her making a sale. I have never written a review for buying a car, but felt it was needed in this circumstance. Dealerships in the Tampa area, you should take notes from Melissa and her team on how to do business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes