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Crown Eurocars

Today 09:00 AM - 07:30 PM*
*At this time store hours may vary.
Sunday
12:00 PM - 5:00 PM
Monday
09:00 AM - 07:30 PM
Tuesday
09:00 AM - 07:30 PM
Wednesday
09:00 AM - 07:30 PM
Thursday
closed
Friday
closed
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Crown Eurocars

5.0
Overall Rating
4.97 out of 5 stars(368)
Recommend: Yes (39) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

What An Awesome Experience!!!

by Ernest on 08/26/2021

My experience at Crown Mercedes was so Awesome. First of all upon entering the dealership, the staff that meet us at the front was so friendly. The facility is so clean and awesome as well. My sales consultant, Phillip Boone was exceptional. He guided and help me make an informed decision on the purchasing of my vehicle. His knowledge and expertise goes without saying. He provided me one of the best buying experience that one could have. Also the finance consultant Mark Israel was Awesome as well. His explanation of the financial process was easy to understand. he didn't pressure me into something that I didn't want. He was patient and understanding. Big kudos to him. Mr. Boone and his technical consultant gave an outstanding overview of the many features of the car. Making sure that I understood the many features of my vehicle. Finally, to sum it all up, it shows the pride, training, and expectation of the staff at Crown Mercedes. Thanks You!!! for a Wonderful Experience!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

368 Reviews
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5 out of 5 starssales Rating

What An Awesome Experience!!!

by Ernest on 08/26/2021

My experience at Crown Mercedes was so Awesome. First of all upon entering the dealership, the staff that meet us at the front was so friendly. The facility is so clean and awesome as well. My sales consultant, Phillip Boone was exceptional. He guided and help me make an informed decision on the purchasing of my vehicle. His knowledge and expertise goes without saying. He provided me one of the best buying experience that one could have. Also the finance consultant Mark Israel was Awesome as well. His explanation of the financial process was easy to understand. he didn't pressure me into something that I didn't want. He was patient and understanding. Big kudos to him. Mr. Boone and his technical consultant gave an outstanding overview of the many features of the car. Making sure that I understood the many features of my vehicle. Finally, to sum it all up, it shows the pride, training, and expectation of the staff at Crown Mercedes. Thanks You!!! for a Wonderful Experience!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Highly Recommend!!

by Nurse JoJo on 06/14/2021

Great dealership.. My salesman Calvin Goodwin was amazing, and full of knowledge.. My car buying experience with him was quick and easy, everyone was professional and I didn’t feel rushed of pressured.. I will be shopping here again☺️

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Hands down, easiest car purchase I’ve ever made

by Anthony Baldo on 03/11/2021

Recently purchased a vehicle from Omar Rodriguez at the dealership. The communication and ease of purchase was outstanding. The price was fair and the process could not have been easier. I’d highly recommend to purchase a vehicle with Omar and Crown. This is my third car purchase with Crown and the best so far.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Andrew Kinner is awesome

by Lynette Davis on 01/04/2021

It was a pleasure to have Andrew as an adviser. He reviewed my warranty, service agreement, addressed issues I had, got my battery replaced under my warranty, and set up a seat repair. I appreciated his kindness, professionalism and going above and beyond.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Used truck sales team

by Great service team on 01/04/2021

Omar was awesome. He and Joseph sabzcek were great. These two made my experience a good one. These two went above all expectations. My sales person was Vic. Very nice. He was not on top of the product and warranty. Rest assured Joseph and Omar fixed things right. They saved this deal.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great customer service

by A Castellon on 12/19/2020

My advisor, Bruno Onetti, is superb. He is professional and kept me up-to-date every step of the way while ensuring I was being taken care of. Crown MB has a winner working for them. He is clearly excellent at his job and no doubt he enjoys what he does. I highly recommend Bruno

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchase review

by LaShaun Davis on 12/17/2020

Very professional and service related excellence. Neville Barnett was exceptional. Very accessible and a joy to work with. I would definitely recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Oil change GTC

by Fred on 12/15/2020

Tom was very helpful. Overall great experience. Zoltan is great Salesman too.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

James Boone

by JT Patterson on 12/09/2020

Our sales representative was very knowledgeable and helpful in the sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Mercedes-Benz Purchase from Crown Eurocars

by Crown Eurocars Mercedes Clearw on 12/06/2020

Omar Rodriguez was our salesperson. He was fantastic. He showed us a variety of options and models. He was very patient, but very responsive and never put any pressure on us He was awesome in every way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good overall experience

by Tee Jones on 12/05/2020

Happy to continue buying and leasing my cars for the last 10 plus years at Crown Eurocars . Dave Siskin is by far the best sales associate I’ve ever dealt with . He listens to your needs and genuinely cares that you are happy with your purchase . And most importantly you can trust he will get you the best deal .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Exceptional customer service

by Susan Trethewey on 12/03/2020

I would like to give a shout out to a fantastic experience while purchasing my new car to Zoltan Krempaszky. He went out of his way to pick the exact car I wanted. He is extremely personable,knowledgeable and very pleasant to do business with. I highly recommend him if you are looking for the perfect Mercedes experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Very good experience

by Tiffany on 11/30/2020

The guy Andy who had helped me was Awesome and got everything fixed that I needed and wanted fixed and was given a nice loaner to drive until it was done, my only real complaint was I made an appoint online and even had a confirmation and both times they had no record of it, but thankfully my husband called as well so we were still able to get it in there but other people may not so becareful of that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Thank you for excellent service

by Excellent service on 11/29/2020

Crown Tech advisor, Bruno Onetti performed with absolute proficiency and personal care. He is careful with detail work and a pleasure to know and depend on for service to my vehicle, 2012 Mercedes Benz

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Thank you for excellent service

by John Wilson on 11/25/2020

Bruno Onetti is incredibly proficient, he knows his subject and delivers grateful care to my Mercedes Benz like it was his car. Thank you, Bruno.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service!!

by T Carlton on 11/25/2020

Andy Kinner is an outstanding Service Rep. I live in Riverview but when I have any service needs for my car I drive the extra miles to Crowne Mercedes because of the excellent customer service Andy Kinner provides.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Andrew Kinner

by Dane Clark on 11/13/2020

This was my first experience with Crown. Although my service was for a no cost recall for an airbag, Andrew Kinner was very professional. He even went the extra mile to clean the spots from my floor mats

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Bruno Onetti

by Bruno Onetti Crown Eurocars on 11/10/2020

Bruno was attentive and detail oriented. He worked with warranty companies in order to get the best result for his customer. I received the first class service expected of a Mercedes dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Professional - Shelley Frye

by Shelley Frye on 11/09/2020

Shelley Frye has helped us solve a sensor problem in the past, and her continued interest in our driving pleasure makes visiting Crown something to which we look forward.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Best service department I've been at!

by Oleg on 11/09/2020

Bruno Onetti in service department just goes above and beyond for customer service. I've never been to a dealership where me and my family are treated like royalty. He does not have to but he does and thats what makes us come back and get all recommended services done! Dan Morris is a phenomenal Manager there! His takes pride in his dealership and customer service is 100%. Zoltan in sales is also amazing and has above and beyond customer service. If you have any concerns, go straight to Dan, avoid Greg. Greg from pre owned sales manager did not do anything to provide good customer service. Did not want to talk much and said he would follow up and didn't. Thats my only concern. Overall all the employees are amazing!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Andrew Mrasz is the best!

by Excellent on 11/06/2020

Andrew Mrasz is the ultimate professional and makes the process of servicing my car so much easier. He’s very attentive and warm. I wish every car dealership had more people like Andrew!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

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