Jenkins Mazda
Dealership Service Review
Service at all dealerships tends to be tedious and time-consuming (as well as expensive), but the service personnel at Jenkins (particularly Leo, the service mgr.), try to make the experience as painless as possible. I have had many experiences at multiple dealerships throughout NY and Florida, and Leo is one of the best service managers I've run into; honest and straight-forward, without all the usual B.S.; that alone makes the experience worth the wait, as I know I can speak to Leo man-to-man and know he will be straight with me. Waiting times could be shorter, but dealerships with a steady volume make that difficult, but I have also just dropped by to make an appt. and Leo has been able to get me in if my issue was not a major one. That is very much appreciated, and goes a long way towards making the service experience a more pleasant one.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes