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Jenkins Mazda


1740 SW College Rd, Ocala, FL 34471 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (4) No (2)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
New to Florida
Written by rhinoakin on 07/17/2015

My experience was exceptional. Jenkins had the best customer service that I've experienced in any business...period. It was my first encounter with a business in Florida and it knocked my socks off. Everyone was friendly, kind, and professional. So what more could a customer ask for? I could continue for hours citing examples of my encounters with the employees from the service department to sales, and the cashier...everyone was great. A special thanks to Leo Kasper and Jarrell in the service department and shop foreman Steve...great job on getting my Miata in and working the problem quickly. Shelia was also great in taking the payment very courteous and pleasant. Chuck and John in sales made want to buy another Mazda...and I would certainly do that with this dealership. Kathy also was very helpful and professional in her contact with me. In fact, all the employees named and unnamed where friendly and helpful. I was told by one of them...that I was a now a part of the Jenkins family...and that pretty well sums it up. You made a lasting impression and I did in fact feel that I was family. My hat is off to you and I left with my heart full. I simply will say thanks for a great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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levarner on 09/11/2015
Dealer Response
Thank you for the kind words! Welcome to the Jenkins Mazda family and we look forward to seeing you around the dealership for routine maintenance on your vehicle.
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