Germain Lexus of Naples

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Germain Lexus of Naples
13491 Tamiami Trl N, Naples, FL 34110 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
(249)
Recommend:
Yes (67) No (0)
Service Rating
(635)
Recommend:
Yes (141) No (0)
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Dealership Service Review

service Rating
First Time Service
Written by Randy Tedhams on 01/04/2024

First time to Germain Lexus for service. Very impressed. They were very courteous & completed the work in a timely manner. Our consultant, Hector Perez was most helpful & knowledgeable. A very pleasant experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Germain Lexus of Naples on 01/06/2024
Dealer Response
Randy, thanks so much for your thoughtful feedback! We're glad Hector handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment. Regards, Don Nelson - General Manager
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