Germain Lexus of Naples
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Dealership Service Review
service Rating
Once again. Great service with an excellent knowledgeable service rep.
Written by 01/02/2024
onImmediately offered a loaner, very attentive to all details. Alex DePew is my service representative and is a value to GermIn Lexus.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Lexus of Naples on 01/05/2024
Dealer Response
Thank you, Ken! We're pleased you had another great service experience with us, and that Alex made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit.
Regards,
Don Nelson - General Manager
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