Germain Lexus of Naples
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Dealership Service Review
service Rating
Extraordinary Service, Attention to Details
Written byon 12/20/2023
At End of Lease, brought my Lexus in to Pre-qualify it for purchase and had the great opportunity of having Lee Glesmer, Service Manager, cover all issues, arrange for fabulous loaner, handled all detail seamlessly! Great communication also via text. Lee has years of experience, knowledge & a variety of talents & skills - 5-STAR! and so happy he is Frontline For Germain Lexus! A+
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Lexus on 12/21/2023
Dealer Response
Elaine, thank you for recognizing Lee's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Lee and the Germain Lexus team may serve you.
Regards,
Don Nelson - General Manager
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