Germain Lexus of Naples

See all Inventory
Write Sales Review
Germain Lexus of Naples
13491 Tamiami Trl N, Naples, FL 34110 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
(249)
Recommend:
Yes (67) No (0)
Service Rating
(635)
Recommend:
Yes (141) No (0)
Back to Service Reviews

Dealership Service Review

service Rating
Setvice Advisor
Written by John Aycock on 11/22/2023

Mr. Rick Brown, Service Advisor. Please accept this HUGE THANK YOU for your clear and knowledgeable communication with the lexus extended warranty group. Your hard and persistent presentation to the warranty consultants was what was needed to get the needed work approve. (where others had failed) 😣2😊. Thanks again for your money saving guidance. John A. Naples

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Germain Lexus of Naples on 11/28/2023
Dealer Response
John, thanks for the fantastic review of Rick! Rick is the consummate advocate for our guests, and we're pleased his diligence ensured a truly satisfying outcome for you . Thank you for choosing Germain Lexus for your automotive needs! Regards, Don Nelson - General Manager
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top