Germain Lexus of Naples

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Germain Lexus of Naples
13491 Tamiami Trl N, Naples, FL 34110 (map)
Today 8:30 AM - 5:00 PM
Sales Rating
(250)
Recommend:
Yes (68) No (0)
Service Rating
(637)
Recommend:
Yes (143) No (0)
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Dealership Service Review

service Rating
Satisfied customer
Written by Woodley Chris on 10/13/2023

Richard Joiner as service rep was thorough and very prompt. I am very impressed with the service department

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Germain Lexus of Naples on 10/16/2023
Dealer Response
Woodley, thanks for stopping by to share your 5-star review of Richard! We're glad he addressed your vehicle's service process with excellent communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure! Regards, Don Nelson - General Manager
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