Germain Lexus of Naples
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Dealership Service Review
service Rating
Perfection, as always!
Written byon 10/12/2023
They assist you immediately, as you drive in (have not always seen this at previous dealerships). Jackson Kirby helped with my information and kept me posted on the service process. He also fixed my key fob for me….which I greatly appreciated! My car was finished in the timeframe expected, and was washed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Lexus of Naples on 10/16/2023
Dealer Response
Thank you for trusting our service team with your vehicle's needs! We're happy Jackson's exceptional assistance exceeded your expectations. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!
Regards,
Don Nelson - General Manager
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