Germain Lexus of Naples
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Dealership Service Review
service Rating
WOW outstanding
Written by 12/26/2022
onProfessional and customer focused Beverley Coppolla has been our trusted, friendly service representative for years ... she listens well and delivers exceptional service ... consistently "exceeds expectations"
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Lexus of Naples on 12/28/2022
Dealer Response
Jon, thanks for stopping by to share your thoughtful review of Beverly! We're glad she has been your trusted service advisor for so long now and we hope to make your future service appointments just as exceptional as always. Best wishes on your upcoming travels until we see you again!
Regards,
Zach Germain - General Manager
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