Germain Lexus of Naples
Back to Service Reviews
Dealership Service Review
service Rating
Simply the Best
Written byon 11/29/2022
Beverly Coppola has done it again!! My Lexus was having electrical problems; we thought battery, and this happened over the Thanksgiving weekend. I left Beverly a message on Saturday but she had the day off. First thing Monday she called and scheduled me and about two hours later I was back on the road with a reliable car. I am so grateful that Beverly is always looking out for her clients. She is efficient and diligent. I can count on her to take care of every detail on even the simplest of concerns to the most complicated. I believe she loves her job!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Germain Lexus of Naples on 12/01/2022
Dealer Response
Joie, we love to hear from our guests about the phenomenal service provided to them by Beverly. Thank you for letting us know how pro-active and reliable she has been for you and your Lexus. We would be honored to continue serving your automotive needs for years to come!
Regards, Zach Germain - General Manager
Report