Germain BMW of Naples

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Germain BMW of Naples
11286 Tamiami Trl N, Naples, FL 34110 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
(194)
Recommend:
Yes (61) No (0)
Service Rating
(345)
Recommend:
Yes (117) No (1)
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Dealership Service Review

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service department
Written by Germain BMW of Naples on 04/05/2020

I had a great service agent Charles Griffith. He explained in detail the problem I had and answered every question I asked. Nice to do business with really competent people! Also the girls who got me my loaner car got the job done in no time. I would take my service there any time!!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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Flavio Golasso on 04/28/2020
Dealer Response
Thank you for business and sharing such positive feedback. We are happy to know that Charles has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager
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