Germain Lexus of Naples
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Dealership Service Review
service Rating
Vincent Marcantonio was quick to fix the problem.
Written byon 05/28/2025
They provide loners if the repair is lengthy. They keep you up to date on the status of the repair. My last visit was a battery issue and a nail in the tire. I came in without an appt and Germain service took the vehicle right in for repair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Lexus of Naples on 05/29/2025
Dealer Response
We're glad Vincent and the Germain Lexus team made your day a little easier by being attentive and efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Regards,
Don Nelson - General Manager
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