Germain Lexus of Naples
Back to Service Reviews
Dealership Service Review
service Rating
Snowbirds
Written byon 04/17/2025
We are snowbirds and this was our first trip to Germain Lexus. Dan Rusinik welcomed us at the door. Dan made us feel very comfortable. He even greeted our pet, Max and remembered his name throughout our service visit. Dan was knowledgeable about our vehicle and explained the service that our car was receiving. He listened respectfully to all our questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Germain Lexus of Naples on 04/18/2025
Dealer Response
We appreciate you for leaving Dan this remarkable review! We are delighted to know that he made you feel very welcomed, greeted your pet as well, was knowledgeable and listened respectfully to all your questions. If there is ever anything more that we may help you with please do not hesitate to let us know.
Regards,
Don Nelson - General Manager
Report