Germain Lexus of Naples
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sales Rating
Trustworthy Service
Written by 03/26/2025
onFriendly, knowledgeable, supportive service writers, efficient service. I have dealt with many different dealers in my 75-year life. Lexus, in general, and Germain in particular are definitely the very best. I have come to expect the environment to be cold and indifferent so I am repeatedly surprised by Germain's real customer orientation. Jackson Kirby, my service writer, exemplified this by explaining my service with whatever detail I requested, and updated me frequently as work on my car progressed. I am always pleased with the quality of work on my car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
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Germain Lexus of Naples on 03/27/2025
Dealer Response
Tony, we appreciate your 5 stars for Jackson and the Germain Lexus team. Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
Regards,
Don Nelson - General Manager
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