Germain Lexus of Naples

Germain Lexus is a large and busy dealership in an extremely wealthy community. That could combine to create an intimidating experience for someone like me who 1. Isn't wealthy and 2. Avoids crowds. It wasn't the case here. Germain has a lot of employees and each contributes to creating a customer-friendly atmosphere. Still, I get the feeling that making an appointment is advisable. While searching for a used Subaru Legacy, I had spotted this non-Lexus vehicle in Germain's inventory and made an on-line inquiry. Cary Vhugen (correct spelling and the 'V' is silent in his last name) called me back and became my salesman. I'm nervous/anxious in auto dealerships because I've always had to watch my finances, buying a car is such a major purchase, and a few high-pressure past experiences left psychological scars. Cary was a paradigm of patience from the test drive to explaining finances and the mandatory registering/titling costs. To complicate things, I was buying a car in Florida and registering and insuring it in Massachusetts. In my experience, Florida dealerships find Massachusetts is a hard state for them to deal with when it comes to paperwork. Cary and business dept. rep Cris Domingues were terrific in getting this done. In the For-What-its-worth department, this is the third time in 20-plus years that I've bought a used Subaru from a non-Subaru dealership. All have been good deals, moneywise, and great cars though I'm only two weeks and several hundred miles into this latest journey. I enjoyed the luxury-car dealership experience at Germain and would do business with this dealership and especially Cary Vhugen in the future; hopefully a number of years down the road...