Germain BMW of Naples
Back to Service Reviews
Dealership Service Review
service Rating
Good recent experience
Written byon 06/19/2025
I’ve been using this location since 2017 and it’s been “ok”. They never did anything terrible, but never great either. I’ve worked with Charles more recently and have had better experiences! He’s friendly and to the point while appearing honest in the guidance given if needed. Overall very happy with my experiences more recently and hoping it stays that way!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Germain BMW of Naples on 06/20/2025
Dealer Response
We thank you for your continued business and honest feedback. We appreciate you sharing positive comments with us about Charles! He is an exceptional service advisor, and we're so glad you agree. When Charles and the Germain BMW team may assist you again, please don't hesitate to give us a call. Until then, we wish you pleasant travels!
Best Regards,
Flavio Galasso
General Manager
Report