AutoNation Honda Hollywood
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Dealership Service Review
service Rating
Visor change went well
Written byon 09/27/2023
I was very happy with the service I received on Tuesday. Matthew was the agent who took care of my case. I think there was an unnecessary step. I phoned the week before to get two visors for the Honda Civic and was told to come in. It turns out the first meeting was to evaluate my needs and I had to return on the 26th for the installation of the sun visors. Why couldn't I have been told over the phone the price and when to return to have the work done instead of coming there for no real work? It would have been easier. However, the work, as usual, was efficiently and professionally done. It seems like I made an extra trip.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 10/01/2023
Dealer Response
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
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