Mercedes-Benz of Delray

I came to Mercedes Benz of Delray after shopping around for a BMW that I had in sight for some time, I consider my self an educated shopper and as such, I do my research. I have to say that I shopped around and test drove cars from at least six different dealerships. Every dealership that I visited could have had my business. I came to Mercedes Benz of Delray after having some very negative experiences at the other places. I emailed the dealership and was told someone would follow up with me. I can not thank Joe Pellegrino enough!! I explained my situation to him - gave him the specifics and explained my challenges. After visiting numerous dealerships and driving in some instances over an hour and a half to scope potential purchases, all to result in negative experiences- either because of the staff, the haggling or in general what other businesses consider passes for acceptable customer service. My man Joe set up an appointment with me- it was probably the last appointment of his day and kept him after hours, -thanks Joe! :)- Upon my arrival he was prepared to handle my situation, told me exactly what to expect and gave me a clear scope of what I needed to do to close and make this deal happen! As he promised- he delivered! And the transaction could not have flowed more smoothly! He was attentive, communicative and kept me appraised of every aspect of the transaction every step of the way! After seating down with him for just about 30 - 45 mins, he put the transaction together, got me approved and we closed the deal! The next day as promised, I took delivery of the exact car that I wanted and drove home one hundred percent a satisfied customer! In Short! If you want to avoid all the hassle and haggling that is notorious with car shopping! Visit Joe Pellegrino at Mercedes of Delray! Thanks again brother! You definitely have my return business as well as anyone I can refer to you!