Mercedes-Benz of Delray
Dealership Sales Review
After I visited a couple of dealerships looking for a GL 550 2015, we went to Mercedes Benz of Delray 43 miles from home following a friend's recommendation, boy he was right! It was the best car buying experience of my life! We (my wife and I) were greeted at the front desk by a very elegant and pretty lady who got up from her chair and walked to us, she called The new vehicle sales manager Mr John Bradley who came out in person to welcome us to the dealership and took his time to find all the information we requested, while we were sitting at the cafeteria sipping on a cup of fresh brewed coffee. When they found the car I had in mind, a very knowledgeable sales person Mr Matt Garcia walked us thru the whole process of driving the vehicle and choosing what we wanted and needed. Every little secret of the new car was revealed by Matt who also took the time after the lease process was finished to literally trained us in all the whistles and gadgets of the new car so we may have a safe drive heading back home. To top off the experience The General Manager Mr Ralph Mesa introduced himself and sat down with us for a very refreshing chat. Every one of them handed their respective business card, offered their help and asked us to call them for anything. We had among other cars, several Mercedes Benz and BMW's purchased at other places, but this visit at Mercedes Benz of Delray surpasses all our expectations. The place was spotless clean and very well illuminated, not crowded with parked cars inside the showroom, they have just a few hallmark cars as samples. Every person was very courteous, well mannered and elegantly attired. On our way out everyone approached us to congratulate us for the new purchase. Many other clients were obviously negotiating their deals but all seem very relaxed from our stand point. We were just another customer at the concessionary but we felt like the most important ones for them. We wanted to show our appreciation for a very professional staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes