Hoffman Honda
Dealership Service Review
I have always been skeptical of dealers, especially large ones. Always trying to upsell and not supportive after the sale. I bought this 2005 low mileage Civic from them for a fair price. They were honest and fair in dealing. As with any use cars, things can go wrong. They offered a decent warrenty 3 months/3000 miles. About 1000 miles in, the engine light came on. They took care of everything and were absolutely perfect to deal with. Turned out to be the throttle position sensor. Great communication, didn't try to upsell me other things and even took care of the recent airbag recall even though I hadn't recieved the notice yet. Now I don't need to bring it back. Don't be scared that Hoffman is a big dealership. They treat you like a small car dealer and treat you like you are an important customer to them. I bought a used Civic and feel like I was treated the same as the person who bought the most expensive car on the lot.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes