Hoffman Honda

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Hoffman Honda
40 Albany Tpke, West Simsbury, CT 06092 (map)
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Sales Rating
(59)
Recommend:
Yes (5) No (1)
Service Rating
(92)
Recommend:
Yes (17) No (3)
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Dealership Service Review

service Rating
never go back again!
Written by Scott Y on 08/01/2024

I have never given a negative review to my local business but I have to this time. A extremely bad experience. I will write down my long story and update here as soon as I have time. Stay away from this dealer!!!!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Hoffman Honda on 08/06/2024
Dealer Response
It's upsetting to hear this feedback, as we strive for excellence. I will reach out so we can address your concerns directly. Thank you, Paul Mandirola - Regional Service Manager Toyota & Honda & Nissan - (860) 658-3570
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