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Hoffman Honda


40 Albany Tpke, West Simsbury, CT 06092 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (1)
Service Rating
Recommend:
Yes (17) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
Efficient and positive service staff.
Written by Robert on 09/14/2023

Very efficient in terms of standard service and vehicle recall matters. Currently dealing with an issue with Garmin navigation system updates, which is also an issue for the dealership which is awaiting resolution. I appreciate that they are pursuing a good resolution rather than just trying solutions which could possibly cause a bigger problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Hoffman Honda on 09/15/2023
Dealer Response
Robert, we appreciate your understanding as our team at Hoffman Honda works to resolve the Garmin navigation system updates issue. We're committed to finding a solution that's best for you and your vehicle. Thanks for sharing this review!
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