Modern Mazda
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Update to -- Unable to find and fix electrial issue review of 7/14/24
Written byon 08/08/2024
Mr Shaker did reach out to me and apologize for missing my emails as they were dealing with a global auto deal network outage. Modern Mazda conferred with Mazda corporate about extending roadside assistance or providing some kind of credit for future issues. I brought the vehicle back in for the 4th time for additional diagnostics and this time it was determined that the liftgate module and right side power motor for the liftgate were not within specifications and were replaced. Mazda corporate and Modern replaced these parts as a good will gesture. Here’s hoping that this solves the problem of intermittent battery issues. ******************************************************************************************************
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes