BMW of Roseville
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Dealership Service Review
service Rating
i3 evaluation.
Written byon 05/02/2024
I have nothing but good things to say about the service provided by Nghia and the mechanics that looked at my soon to be i3. I asked for an evaluation of a car I am now buying. They pointed out a few issues that I will be fixed once I can complete the purchase. And then there is Nghia. I feel I found a friend. We got to talking about things that had nothing to do with the car. This put a personal touch on the experience. He had me completely thrown off telling me he was 6' 2' with long black hair. I tip my hat to him. He totally got me. I have been in customer service for over 40 years in the computer industry. I know quality service when I experience it. Nighia has "it". If there if I could give 6 stars I would.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Chole Yates on 05/05/2024
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
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