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BMW of Roseville


500 Automall Dr, Roseville, CA 95661 (map)
Sales Rating
Recommend:
Yes (18) No (1)
Service Rating
Recommend:
Yes (61) No (3)
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Dealership Service Review

3 out of 5 starsservice Rating
Tire pressure
Written by Irina on 03/06/2024

Brought my car to check why my rear tires are losing too much air, kept getting alert on my dashboard despite adding more air, this problem became more prominent after new tires were installed at this dealership. So I was told there is nothing wrong with my tires and I simply needed to reset them. Sounds that simple !!! Literally few days later got the same alert again which is annoying, now with my busy schedule I have to find time to bring my car back so finally someone could figure out what is wrong, tired of it......

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Nia Sterling on 03/08/2024
Dealer Response
Hi, we are disappointed by your experience at BMW of Roseville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 790-1990. We hope to hear from you.
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