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BMW of Monrovia


1425 S Mountain Ave, Monrovia, CA 91016 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (81) No (4)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great experience overall
Written by Manlio Ceja on 11/02/2019

I brought my wife's X5 for service and all of the service personnel was very courteous and friendly throughout the service process. They offer coffee and water for the customers and the waiting area is comfortable. I however, would only suggest they add more options at the waiting area. Like tea, snack machine, soda machine and donuts.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Manager on 11/19/2019
Dealer Response
Manlio Ceja, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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