Lexus of Cerritos

See all Inventory
Write Sales Review
Lexus of Cerritos
18800 Studebaker Rd, Cerritos, CA 90703 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(323)
Recommend:
Yes (74) No (11)
Service Rating
(230)
Recommend:
Yes (63) No (2)
Back to Service Reviews

Dealership Service Review

service Rating
Don't know Don't care
Written by Cerritos Lex on 11/30/2020

Just like the title says, they don't know and don't care. And also don't return your calls.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Laura Pacific on 01/23/2021
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at Lexus of Cerritos take our reviews very seriously. Cerritos Lex, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top