Jim Click Hyundai Automall

I am a 69 year old man, i am originally from the Detroit (Motor City) area, i have been buying, selling and working on cars for over 50 years, i started young. I bought a 2024 Sonata back in April of this year, I was told it was a better vehicle than a Honda... In late May, my air conditioner was not working during a 4 hour drive home with my grand-daughters in the car. It is a very uncomfortable couple of hours when its over a 100 degrees. So when they assessed the problem they told me that a rock had hit the air conditioner compresser and put a whole in the unit. In all my years of owning cars, i have never heard of this. So either it is an engineering gaffe or it just has poor quality material. My experience with the Service Department at Jim Click Hyuyndai Auto mall is as follows; Unprofessional Poor Communication and response to my insurance company and myself. Inept They lied about never recieving authorization from the insurance compay and never bothered to call me about this. When i talked to my insurance agent he showed me the email that was sent to them the next business day after i took the car in It took over a month to replace an air conditioning part, and they did not order it for over two weeks. When i got the car back after over a month( i repeat myself b/c they dont want me use all Caps) the air conditioner was still not working optimally. When i called the Service Advisor "Johhny G" he sarcastically asked me it i had the AC turned to "low". When i was transferred to the Service Manager(Eric), he informed me that the AC worked fine when he test drove it. When i asked how it could have gone bad in one day, he told me "it could be anything". He told me to bring the car back... lol. This guy is a " very funny". To top it all off, the car was filthy with dust an eighth of thick when i got it back. They must have left it out in the parking lot, sitting in 105-112 degrees, couple of monsoons and dust storms during this time. I guess it would be too much for them to at least spray it down. So what does this say about this "dealership", and i use the term loosely. They just want you to buy the car, and if you are a problem, they will passive-agressively insult you and or make more problems for you. I talked to the General Manager (Ted) a couple of weeks ago, he was going to look into the problem then and get back to me.... never got back to me and when i called him today he was "out". Amazing huh?? I also called he Sales person who sold me the car, he also did not return my call. So tomorrow they are going to pick my car to work on it again.... stay tuned for the follow up. So given all this, i will never buy another car from a Jim Click dealership. I should have listened to my brother who has lived here for 40 years, he told me to not even get close to a Jim Click dealership, now i know. I know this will probably not happen, but If you would, please have Mr.Click call me, i would like to tell him personally what i think of this dealership and his very unprofessional staff,