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Jim Click Hyundai Automall


700 W Auto Mall Dr, Tucson, AZ 85705 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (1) No (3)
Service Rating
Recommend:
Yes (0) No (11)
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Dealership Service Review

1 out of 5 starsservice Rating
Too bad a 0 star rating isn't available
Written by Kate on 04/09/2024

If you have any kind of standards or integrity, save yourself the time and money and absolutely avoid anything associated with Jim Click. They have a sub standard work and sales ethic and will cost you nothing but money and headaches. The "maintenance for life" program that they butter you up on, they don't actually check or do half of the things they tell you they do. I have proof. And if you call Eric, the service manager, he will just tell you what he thinks you want to hear, such as, "we are taking this seriously and will use this in our training to better our service." Which, is completely untrue. Oh and if you ever talk to Jimmy, the sales manager, he will tell you that if you are smart and buy your own parts online, and do your own research, that those parts aren't "hyundai quality". Well yeah Jimmy, they're better quality. So, take what you will from this, but also look at the other reviews and do yourself a favor of completely avoiding Jim Click and anything having to do with his name.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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