Jim Click Hyundai Automall

I’ve been going here for years, I’ve always loved the client care that I had received not today. I called in to make my regular oil change appointment and I had the pleasure of speaking with Maritza. Let me tell you this representative was the most rude and belittling person I have ever talked to, She kept saying on the phone like I was disrupting her by calling in she made me feel like I was not important enough. I would ask her a question and she would just talk to me like I am Stupid. I’m sorry I didn’t know you were scheduling out in January already. Every time I would ask her a question I got the attitude I would get from my teenage daughter. Hyundai I love you guys, but this phone representative made me feel like I just was not important. I don’t matter and that’s why I’ve always come to you guys cause you made me feel like I was Very important to you. This phone call. I didn’t even set my oil change because the lady was so rude. Should really work on your customer service rep on the phone because She’s going To deter people from coming in.