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Jim Click Hyundai Automall


700 W Auto Mall Dr, Tucson, AZ 85705 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (6) No (3)
Service Rating
Recommend:
Yes (0) No (10)
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Dealership Service Review

1 out of 5 starsservice Rating
Terrible Service availability
Written by Mike C on 01/11/2024

Not sure if it's a reflection of the dealerships service abilities (incompetence) or the Hyundai vehicles quality, or both. Tried to schedule a service for a code that came up during emissions. My local mechanic diagnostic indicated a Technical Service Bulletin for the electronic computer module requires a reset/update by the dealer before vehicle can be properly diagnosed. Earliest availability is 3 months out. Either service at this location is poor and slow and/or Hyundai vehicles are trash. Service tech indicated they have a lot full of vehicles waiting service and could not get me in any earlier. The vehicle is a 2012 Elentra purchased used for reference. Car drives fine but cannot get emissions/tags prior to expiring until vehicle is services in 3 months. I will be out of a vehicle and service dept is of no help.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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