Jim Click Hyundai Automall
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Dealership Service Review
service Rating
Hard to review if you can't schedule a service!
Written byon 11/29/2022
No service advisors to answer a call. Left message with phone number per instructions... no return call in over a month! Tried to schedule a service online only to have to wait for 12 weeks for next available appointment. Needed to cancel said appointment and online portal has no place to cancel an appointment. Tried to cancel with a service advisor who hung-up when I explained the situation and my overall experience! Things have been going south at this location for quite awhile. The situation needs to be rectified or close the location... you're hurting what little reputation remains!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No