Jim Click Hyundai Automall
Dealership Service Review
After having my sunroof repaired it had a rattle. When I took it in to the service department I was greeted by Eric to check my vehicle in. He suggested a test drive to pinpoint the rattle for the service tech. Very quickly we stopped and he found a part that had come loose. He fixed it and we continued on our test drive, the rattle had been resolved. I was happy that I did not have to leave my vehicle for the day, happy that it was a simple fix but mostly I was extremely happy to have encountered Eric! What a positive, upbeat person he is! I could tell that it was important to him that he provide the very best service to his customers. He literally changed how I felt all day..... He is young and energetic and such an asset to Jim Click Hyundai. Treat him well, train him, promote him, he is a keeper!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes