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Jim Click Hyundai Automall


700 W Auto Mall Dr, Tucson, AZ 85705 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (6) No (3)
Service Rating
Recommend:
Yes (0) No (10)
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Dealership Service Review

1 out of 5 starsservice Rating
Feel like getting royally ripped off
Written by Profit any way possible on 10/22/2020

My car was in an accident and taken to Jim Click for calibration of the camera system. Seems they needed to make money some way by charging me for a $260 battery. The car was inspected 3 days before the accident and had no issues. Assuming the car has been here and therefore at the mercy of the heat does not make for a cash grab at the expense of someone who is already dealing with the aftermath of a bad Tucson driver. But if I want my car back I need to pay. But it will be the only time I ever will deal with this outfit.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Eric Salazar on 10/23/2020
Dealer Response
Hi "Profit any way possible", Your feedback means a lot to me, and I am dedicated to making sure our customers receive the best service possible. I would have called you directly but we have no record of you servicing a vehicle at our dealership under the name you used to leave your review. When you have a moment would you mind giving me a call or sending me an email to discuss your experience with us? Thanks in advance for your help, Eric Salazar, Service Manager, Jim Click Hyundai Auto Mall, esalazar@jimclick.com, 520-407-4860.
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