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Jim Click Hyundai Automall


700 W Auto Mall Dr, Tucson, AZ 85705 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (6) No (3)
Service Rating
Recommend:
Yes (0) No (10)
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Dealership Service Review

1 out of 5 starsservice Rating
Dissatisfied customer
Written by shawnam92 on 12/16/2016

about a month ago I visited the dealership to get a routine oil change and tire rotation. Before I went in my car drove fine. After I got my car back and drove on the freeway home the steering wheel was shaky. I wasn't able to make it back to the auto mall until today. I asked if they could balance my tires but was quoted almost $50 to fix a problem my car didn't have before it was taken there. I think this is rediculous especially since I bought the car brand new from that dealership. If you rotate the tires on a car then why wouldn't you balance them? I took my car to discount tire and they rotated them for FREE. I have never been a customer at discount tire but they just won my business. And I will never purchase another vehicle from jim click Hyundai. Good job on losing my business. I am expecting a child and will be trading my two door car in for a four door soon. But guess where I won't be shopping for that new car? Merry Christmas...

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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