Jim Click Hyundai Automall
Dealership Sales Review
I just completed the single best experience I have ever had in purchasing a new car. The primary reason for that is the outstanding service from my salesman, Luis Santiago, and from the GM at the dealership. Luis embodies the concept of "going above and beyond." From my very first conversation with Luis, I felt absolutely comfortable with him. I cannot say enough good things about him. Locating the exact car I wanted took time and Luis was tenacious in the search. He made sure I understood every step of the process. Luis has been extraordinarily generous with his time. Today he will be giving me a third primer on the electronics and capabilities of my new car. He also offered to download three CDs of books onto a USB drive since my new car does not except CDs and I am about to drive across country. Luis is honest, thorough and caring and extremely knowledgeable about the car I was buying and the entire buying process. Everyone I dealt with at the dealership...Luis, the GM, the loan officer and the service department...was unfailing friendly and helpful. This was an outstanding experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes