BMW of Tucson
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Dealership Service Review
service Rating
Poor Repair Service
Written byon 05/01/2025
Service done more than likely caused my engine to fail. Vehicle was running great until service was done on oil gasket and a little over a week later my engine isn’t running properly.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Gabi Porter on 05/03/2025
Dealer Response
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.
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