BMW of Tucson
Back to Service Reviews
Dealership Service Review
service Rating
Brake Service Check
Written byon 07/21/2023
Took 2009 335i in for brake check based on service light. Brake pads were not at wear limit. Brake system flush was performed and vehicle was returned to me. The Brake service light was still illuminated when they returned the car to me.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Theo Sanders on 07/26/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.
Report