BMW of Tucson
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Dealership Service Review
service Rating
Tire replacement
Written byon 06/30/2023
I needed new tires, so i made an appointment for them to be replaced. I got an appointment two days in the future. That morning, i drove the 90 minutes into tucson to find out no one had ordered the tires, so i had to come back the next day. That was frustrating, but they did issue a loaner, so at least i could get home. The extra day out of my schedule wasn't timely or fun, but everyone was nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Rose Schmidt on 07/05/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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